Look up at the stars and not down at your feet. Try to make sense of what you see, and wonder about what makes the universe exist.
The DigiSparrow, an award-winning website design and development agency in Brantford, Canada, has launched CRM software for immigration agencies and lawyers to improve their productivity and analytics. The software, named TheDS, is a cloud-based platform that offers a range of features to manage clients, cases, documents, invoices, and more.
TheDS is designed to meet the specific needs and challenges of the immigration industry, which involves complex legal and administrative processes, multiple sources of lead generation, and high competition. According to the company’s website, TheDS aims to help immigration professionals “save time, reduce costs, increase efficiency, and grow their business”.
- Encrypted data centers: TheDS ensures the security and privacy of the clients’ data by storing it in encrypted data centers that comply with the industry standards and regulations.
- SSL for secure connections: TheDS uses SSL (Secure Sockets Layer) technology to encrypt the communication between the users and the servers, preventing any unauthorized access or interception.
- Cloud servers: TheDS leverages the power and scalability of cloud computing to provide fast and reliable performance, as well as backup and recovery options.
- Anti-cyber attack firewalls: TheDS protects the users from cyber threats by using advanced firewalls that block malicious attacks and monitor network traffic.
- Leads collection with barcode: TheDS allows the users to collect leads from various sources, such as websites, social media, events, etc., by using a barcode scanner. The leads are automatically added to the CRM system with relevant details and status.
- Bulk leads uploads: TheDS enables the users to upload leads in bulk from Excel or CSV files, saving time and effort.
- Team working analytics: TheDS provides insights into the performance and productivity of the team members, such as the number of leads assigned, contacted, converted, etc. The users can also set goals and track progress for each team member or group.
“Success is the result of perfection, hard work, learning from failure and persistence”
- Agents commissions: TheDS calculates and manages the commissions for the agents based on the predefined rules and criteria. The users can also generate reports and invoices for the agents with ease.
- Integrated accounts: TheDS integrates with popular accounting software, such as QuickBooks, Xero, etc., to streamline the billing and payment processes. The users can also create custom invoices and receipts for their clients within the CRM system.
- Unlimited account access for the sales team, receptionists, calling team, admin and counselors: TheDS allows unlimited account access for different roles and departments within the organization, such as sales team, receptionists, calling team, admin and counsellors. The users can also assign permissions and access levels for each role or individual.
- Step by step working on each and every case: TheDS guides the users through each step of the case management process, from initial consultation to visa approval. The users can also create workflows and checklists for each case type and track the status and progress of each case.