Botnira — the AI front desk that never clocks out.
An AI receptionist and calling platform that answers your phone, WhatsApp, SMS, email and website chat 24/7, books appointments, and hands off to your team. Built and run by The DigiSparrow — it's the one product we sell, and the proof behind every custom agent we build.
Last updated October 7, 2026
One agent, every way customers reach you
Voice calling
Answers inbound calls in a natural voice, replies in the caller's language, and transcribes every call.
Runs on Meta's official WhatsApp Cloud API, connected through Embedded Signup.
SMS, email & web chat
Auto-replies by email, handles text enquiries, and embeds as a chat widget on your website.
Appointment booking
Collects name, phone and preferred time, books against your calendar, and sends instant confirmation.
Customer support
Answers FAQs, troubleshoots common issues, and escalates to a human when it should.
Lead qualification
Asks discovery questions, scores leads and routes high-priority ones to staff (Growth and Pro plans).
Unified inbox, humans stay in control
Every conversation from every channel lands in one inbox, and your staff can jump in and take over any of them.
Grounded in your business
Trained only on the business description and FAQs you provide, with a strict grounding prompt so replies stay on-brand and within your information.
Built for businesses that live on the phone
Clinics & dental
Patient intake, insurance questions and booking.
Salons & spas
Bookings with stylist preferences handled for you.
Auto repair & trades
Job details captured and technicians assigned.
Home services
Plumbing, electrical and HVAC calls answered after hours.
Education & coaching
Course details and admission queries, including driving schools.
Real estate, restaurants, e-commerce
Lead capture, reservations, order tracking and returns.
Simple monthly plans
| Plan | Price | Voice minutes | AI messages | Highlights |
|---|---|---|---|---|
| Basic | $29/mo | — | 1,000 | WhatsApp, web chat, email — chat-only starter |
| Starter | $49/mo | 100 | 2,000 | All five channels; for solo receptionists |
| Growth | $149/mo | 500 | 8,000 | All channels + AI Sales Assistant (email campaigns) |
| Pro | $399/mo | 1,500 | 25,000 | AI Sales Assistant + multi-location support |
Prices in USD, plus 13% HST for Canadian customers, billed monthly. Top-up packs for extra minutes never expire, and usage hard-stops at zero so there are no surprise bills. Pricing as listed on botnira.com — check there for the latest.
Results from real Botnira customers
Maple Auto Care Inc. — Toronto
From 35–40 missed calls a week to 42 appointments booked a month by the voice agent.
BrightSmile Dental Clinic — Vancouver
Reception workload cut from 4+ hours a day, with replies in under 10 seconds.
Elite Driving Academy — Hamilton
100% lead capture, replacing 25 missed enquiries a week.
Wellness First Clinic — Calgary
24/7 patient response, ending 1–2 day delays on after-hours calls.
Built to pass a security review
Botnira runs a public Trust Center covering data residency, security controls, subprocessors, Responsible AI, and its compliance documentation, with compliance documentation for ISO/IEC 27001, ISO/IEC 27701, SOC 2 Type II, GDPR and completed penetration testing. Connections are protected with TLS, 2FA is available on accounts, and business data is not used to train models by default.
Data & privacy at a glance
- Regional data residency: Canada, US, EU, UK, Australia, India
- TLS in transit, encryption controls at rest, 2FA on accounts
- Privacy program supporting PIPEDA and GDPR principles
- Not used to train models by default; 45-day retention after account closure
Frequently asked
What is Botnira?+
How long does setup take?+
Does Botnira make things up?+
Where is my data stored?+
Is customer data used to train AI models?+
Is there a free trial?+
What if I need something Botnira does not cover?+
Try Botnira free for 5 days.
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